Once we receive your Online order, we do our best to ship orders within 3-5 business days using the shipping option you have selected ( The Courier Guy or Pargo ). Orders placed on weekends and select holidays are processed the next business day. During holidays, there may be a delay with shipping. If you have any issues with your order, contact us by email. We will respond to your email within 12-24hrs. If you have questions that require immediate responses, please call us