Terms and Conditions

Last Updated: 20 May 2026

Welcome to VIP VAPE CORNER (“the Company”, “we”, “us”, or “our”). These Terms and Conditions govern your access to and use of our website located at www.vipvapecorner.co.za  (“the Website”), including all purchases of vaping products, devices, accessories, and related services offered through the Website.

By accessing, browsing, registering on, or placing an order through this Website, you acknowledge that you have read, understood, and agree to be legally bound by these Terms and Conditions, our Privacy Policy, and all applicable laws and regulations of the Republic of South Africa.

If you do not agree to these Terms and Conditions, you must refrain from using this Website.

1- COMPANY INFORMATION

Business Name: VIP VAPE CORNER (Pty) Ltd

Registration Number: 2022 / 724737 / 07
Physical Address: 34 Rae Frankel Street, Brackenhurst, Alberton, Gauteng
Email Address: sales@vipvapecorder.co.za
Telephone Number: 076 133 5694
Website: vipvapecorder.co.za

2- LEGAL AGE REQUIREMENT

2.1 The sale of vaping products, nicotine-containing substances, e-liquids, disposable devices, coils, pods, and related products is strictly restricted to persons aged 18 years or older.

2.2 By using this Website and placing an order, you warrant and confirm that:

    • You are at least 18 years of age;
    • You possess the legal capacity to enter into a binding agreement;
    • All information supplied by you is accurate, complete, and current.

2.3 The Company reserves the right to request proof of age and identity at any stage prior to dispatch or delivery.

2.4 We reserve the right to refuse service, cancel transactions, or suspend accounts where:

    • Age verification cannot be completed;
    • Fraudulent conduct is suspected;
    • False information has been provided;
    • These Terms and Conditions are violated.

2.5 Any attempt to purchase products on behalf of a minor constitutes a material breach of these Terms and Conditions and may result in legal action where applicable.

3- WEBSITE USE

3.1 You agree to use this Website solely for lawful purposes and in accordance with these Terms and Conditions.

3.2 You may not:

    • Use the Website in any manner that violates applicable laws or regulations;
    • Interfere with Website functionality or security;
    • Attempt unauthorised access to any systems or data;
    • Upload or distribute malicious software or harmful code;
    • Use the Website for fraudulent or misleading purposes.

3.3 We reserve the right to restrict, suspend, or terminate access to the Website at our sole discretion where misuse or unlawful activity is identified.

4- PRODUCTS AND PRODUCT INFORMATION

4.1 We make every reasonable effort to ensure that all product descriptions, specifications, pricing, imagery, and availability displayed on the Website are accurate and current.

4.2 However, the Company does not warrant that:

    • Product descriptions are free from typographical or technical errors;
    • Product packaging or colours displayed online will exactly match the delivered product;
    • Products will remain continuously available.

4.3 Product images are provided for illustrative purposes only.

4.4 We reserve the right to:

    • Correct inaccuracies or omissions;
    • Modify product pricing without prior notice;
    • Discontinue products at any time;
    • Limit purchase quantities.

5- ORDERS AND ACCEPTANCE

5.1 All orders placed through the Website are subject to acceptance and product availability.

5.2 An order placed through the Website constitutes an offer to purchase and shall only be deemed accepted once:

    • Payment has been successfully authorised and received; and
    • The order has been confirmed for processing or dispatch.

5.3 The Company reserves the right to cancel or refuse any order at its sole discretion, including where:

    • A pricing or technical error occurred;
    • Products are unavailable;
    • Fraudulent or suspicious activity is detected;
    • These Terms and Conditions have been breached.

5.4 Where an order is cancelled after payment has been processed, any eligible refund shall be issued in accordance with our Refund Policy.

6- PRICING AND PAYMENT

6.1 All prices displayed on the Website are quoted in South African Rand (ZAR) and include VAT where applicable unless otherwise stated.

6.2 Payment must be made through the approved payment methods made available on the Website.

6.3 We utilise secure third-party payment gateways to process transactions. The Company does not store customers’ full banking or card details on its servers.

6.4 The Company reserves the right to suspend or refuse transactions where payment authorisation is declined or fraudulent activity is suspected.

7- SHIPPING AND DELIVERY

7.1 The Company delivers products within the Republic of South Africa through independent third-party courier providers.

7.2 Delivery estimates provided on the Website are for informational purposes only and do not constitute guaranteed delivery dates.

7.3 The Company shall not be liable for delays arising from circumstances beyond its reasonable control, including but not limited to:

    • Courier delays;
    • Public holidays;
    • Adverse weather conditions;
    • Industrial action;
    • Civil unrest;
    • Incorrect delivery information supplied by the customer.

7.4 Risk in the products shall pass to the customer upon delivery to the nominated delivery address.

7.5 Customers are responsible for ensuring that an individual aged 18 years or older is available to receive the order upon delivery.

8- RETURNS, EXCHANGES AND REFUNDS

8.1 Due to hygiene, consumer safety, and product integrity requirements, certain products may not be eligible for return once opened, used, or unsealed.

8.2 Customers may return eligible unused products within [7/14] days of receipt provided that:

    • Products remain unopened, unused, and in original condition;
    • Original packaging and seals are intact;
    • Valid proof of purchase is supplied.

8.3 Defective or damaged products shall be handled in accordance with the Consumer Protection Act 68 of 2008.

8.4 Where a product qualifies for return, the Company may, at its discretion:

    • Repair the product;
    • Replace the product; or
    • Issue a refund.

8.5 Shipping fees are non-refundable unless the return is due to an error attributable to the Company.

9- HEALTH DISCLAIMER

9.1 Vaping products may contain nicotine, which is an addictive substance.

9.2 Products sold on this Website are intended solely for use by responsible adults.

9.3 Customers acknowledge and agree that:

    • Vaping products may carry health risks;
    • Improper use may result in injury, illness, or damage;
    • Products must be kept out of reach of children and pets.

9.4 The Company makes no representations or warranties regarding:

    • The health effects of vaping;
    • Smoking cessation outcomes;
    • Suitability of products for individual users.

9.5 Customers are advised to consult a qualified healthcare professional before using nicotine-containing products.

10- WARRANTY DISCLAIMER

10.1 Products supplied through the Website are subject only to such warranties as may be expressly provided by the manufacturer or required under applicable law.

10.2 To the fullest extent permitted by law, the Company disclaims all implied warranties, including warranties relating to:

    • Merchantability;
    • Fitness for a particular purpose;
    • Product compatibility.

10.3 Customers are responsible for ensuring proper use, charging, storage, and maintenance of all vaping devices and accessories.

11- INTELLECTUAL PROPERTY

11.1 All content displayed on the Website, including but not limited to:

    • Logos;
    • Branding;
    • Product descriptions;
    • Graphics;
    • Website layout;
    • Photographs;
    • Text;
    • Software;
    • Source code;

remains the exclusive property of the Company and/or its licensors.

11.2 No content may be copied, reproduced, distributed, modified, published, or commercially exploited without prior written consent from the Company.

12- LIMITATION OF LIABILITY

12.1 To the maximum extent permitted under South African law, the Company shall not be liable for any indirect, incidental, consequential, punitive, or special damages arising from:

    • Use of the Website;
    • Delayed deliveries;
    • Product misuse;
    • Device malfunction caused by improper handling;
    • Loss of profits, revenue, or data.

12.2 The Company’s total liability in connection with any claim arising from the use of the Website or purchase of products shall not exceed the total amount paid by the customer for the relevant order.

12.3 Nothing in these Terms and Conditions shall exclude any rights afforded to consumers under applicable South African consumer protection legislation.

13- INDEMNITY

You agree to indemnify, defend, and hold harmless the Company, its directors, employees, affiliates, suppliers, and service providers against any claims, liabilities, damages, losses, costs, or expenses arising from:

    • Your breach of these Terms and Conditions;
    • Misuse of products purchased from the Website;
    • Violation of applicable laws or regulations;
    • Infringement of third-party rights.

14- PRIVACY AND POPIA COMPLIANCE

14.1 The Company processes personal information in accordance with applicable South African privacy legislation, including the Protection of Personal Information Act, 2013 (“POPIA”).

14.2 By using the Website, you consent to the collection and processing of your personal information for purposes including:

    • Order fulfilment;
    • Customer support;
    • Delivery coordination;
    • Fraud prevention;
    • Marketing communications where consent has been provided.

14.3 Personal information shall not be sold or unlawfully disclosed to third parties.

14.4 Further information regarding the processing of personal information is contained in our Privacy Policy.

15- PROMOTIONAL OFFERS AND DISCOUNT CODES

15.1 Promotional offers, discounts, and coupon codes are subject to availability and may be withdrawn or amended at any time without prior notice.

15.2 Unless expressly stated otherwise:

    • Promotions may not be combined;
    • Promotions are non-transferable;
    • Promotions may not be redeemed for cash.

15.3 The Company reserves the right to invalidate promotions where abuse, misuse, or fraudulent activity is identified.

16-FORCE MAJEURE

The Company shall not be liable for any failure, interruption, or delay in performing its obligations where such failure results from circumstances beyond its reasonable control, including but not limited to:

    • Natural disasters;
    • Power failures;
    • Internet outages;
    • Labour disputes;
    • Government restrictions;
    • Civil unrest;
    • Pandemic-related disruptions.

17- GOVERNING LAW AND JURISDICTION

17.1 These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Republic of South Africa.

17.2 Any dispute arising from or relating to these Terms and Conditions or the use of the Website shall be subject to the exclusive jurisdiction of the South African courts.

18- AMENDMENTS TO TERMS

18.1 The Company reserves the right to amend, modify, or update these Terms and Conditions at any time without prior notice.

18.2 Any amendments shall become effective immediately upon publication on the Website.

18.3 Continued use of the Website following publication of amended Terms constitutes acceptance of such amendments.

19- CONTACT INFORMATION

For any enquiries regarding these Terms and Conditions, please contact:

VIP VAPE CORNER
Registration Number: 2022 / 724737 / 07
Physical Address: CNR General Alberts and, Roslyn Ave, Randhart, Alberton
Email Address: sales@vipvapecorder.co.za
Telephone Number: 076 133 5694
Website: vipvapecorder.co.za